Last updated: September 23, 2026
SHL Garage Door (“we”, “us”, “our”) operates this website and provides garage door and gate repair, installation and maintenance services in Miami-Dade County, Broward County and Palm Beach County, Florida. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We collect information you give us directly when you fill in a form on this site, call us, text us or email us. That normally includes your name, phone number, email address, service address and a description of the problem with your door or gate.
We also collect limited technical information automatically, such as your IP address, browser type, the pages you view on this site and the site you arrived from. This comes from standard web server logs and from analytics tools.
How we use your information
- To respond to your enquiry, provide a quote and schedule service.
- To contact you about an appointment, a technician’s arrival or work in progress.
- To send you an invoice or receipt and to keep our service records.
- To improve this website and understand how visitors use it.
- To comply with our legal and tax obligations.
SMS and text messaging
If you give us your mobile number through a form on this site, by text or over the phone, you are consenting to receive SMS text messages from SHL Garage Door.
- Consent. By providing your mobile number you are consenting to receive messages from SHL Garage Door relating to your service request, appointment and account.
- No sharing for marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that help us deliver the messaging service, and those subcontractors are not permitted to use it for their own marketing.
- Message frequency. Message frequency varies. Messages are normally sent in response to your request or in connection with a scheduled appointment, and are recurring only for the duration of that job.
- Opt out. You may reply STOP at any time to opt out of future messaging. After you reply STOP we will send one confirmation message and will not send you further texts.
- Help. You may reply HELP for more information, or contact us using the details below.
- Rates. Message and data rates may apply. Your mobile carrier’s standard charges apply to messages you send and receive.
Sharing your information
We do not sell your personal information. We share it only with service providers that help us run the business, such as our website host, email and SMS providers, scheduling software and payment processor, and only to the extent they need it to perform that service for us. We may also disclose information where we are required to by law.
Cookies and analytics
This site uses cookies and similar technologies, including Google Analytics and Google Search Console through Site Kit, to understand how the site is used. You can block or delete cookies in your browser settings; parts of the site may not work as well if you do.
Data retention
We keep enquiry and service records for as long as we need them to provide the service, handle warranty questions and meet our legal, accounting and tax obligations.
Your choices
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email or call us using the details below and we will respond. You can opt out of text messages by replying STOP and out of marketing email by using the unsubscribe link in the message.
Children
This site is not directed at children under 13 and we do not knowingly collect information from them.
Changes to this policy
If we change this policy we will update the date at the top of this page.
Contact us
SHL Garage Door
Phone: (305) 897-7662
Email: SHLgaragedoor@gmail.com
Service area: Miami-Dade County, Broward County and Palm Beach County, Florida